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Welcome to Shoplaga

FAQ

What is 'My Account'? How do I update my information?
It is easy to update your Shoplaga account and view your orders any time through 'My Account'.
'My Account' allows you complete control over your transactions on Shoplaga
Manage/edit your personal data like address, phone numbers, email ids
Change your password
Track the status of your orders

How do I merge my Shoplaga accounts linked to different email ids?
You can merge two of your Shoplaga accounts linked to different email ids or update the email id linked to your existing Shoplaga account. The process is the same.
Step 1: Log in to your Shoplaga account.
Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update EMail' option
Step 3: In the 'Update Email' page, your 'current email' id is shown.

-Enter your 'new email' id below. 
- Click the 'Save Changes' button. You will receive a 'We have sent a mail to your new email id for re-confirmation' message.
Step 4: Go to your 'new email' account and click on the Shoplaga account - Update Email message for confirmation.
Step 5: You are now redirected to the 'Update Email' page.

-Below your 'new email' id, provide the password for your current Shoplaga account.

-Enter your new Shoplaga account password.

-Re-enter to confirm your new Shoplaga account password.

-Click the 'Update Email' button.


How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).


Can I order a product that is 'Out of Stock'?
Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Shoplaga.